Frequently Asked Questions

Q : Where is TW Bath Solutions Sdn Bhd located?
Lot PT355, Jalan TPP 5/1, Taman Perindustrian Puchong, Section 5, 47100 Puchong, Selangor Darul Ehsan, Malaysia.
Q : How long is Aimer and Savona faucet warranty?
5 years warranty Cartridge. (Water Leaking).
Q : How long is Zella Warranty?
1 year warranty inlet and outlet fitting.
Q : What is the Hotline Call for service?
+603 8064 5999
Q : How long we need to submit or register the warranty card?
Within 1 month purchase.
Q : What Aimer, Savona and Zella warranty does not cover?
Human Error.
Q : What kind of general services provided?
All kind of services (excluding installation and education).
Q : Where is Aimer, Savona and Zella Brand originated?
Local.